Accessible Customer Service for Emergency Responders

An Emergency Management Ontario E-Learning Utility

 

Resources

Navigation Instuctions

  • Click on “Units” to begin the course
  • Use the “Next” button to advance to the next content area
  • Use the “Previous” button to return to the previous content area
  • Use the menu and sub menus on the left hand side of the page to advance to a content area of your choosing
  • Use the menu bar along the top to toggle to different areas within the website
  • Certain areas of the course have audio accompaniment. To listen to the audio, click the “Play” button. To stop listening to the audio, click the “Stop” button.
  • Hyperlinks to other sections within the content and outside websites are included in the content. Hyperlinks are identified in blue font.
  • There is closed captioning available in the video player. To activate closed captioning, click on the “Closed captioning” icon.
  • There are videos in some of the content areas as well. To watch a video, click on the “Play icon”. To stop the video, click on the “Stop icon”. For more detailed instructions on the video player, see below.

Video Player Instructions

Videoplayer Instructions, Screen reader instructions are on the video player pages.

 
 
 
Ontario