Other Considerations
Seniors
Seniors may have special needs that can increase the risk of injury or death. Since an emergency situation or an evacuation can be a frightening and confusing time, any diminished physical or mental ability or sensory perception may increase vulnerability. Special needs may include: mobility limitations; respiratory difficulties; fragility due to osteoporosis or arthritis; dementia; and others. Those who have vision loss or who are deaf, deafened or hard of hearing and those with communication, cognitive, mental health or intellectual disabilities may miss emergency instructions.
General tips for interacting with seniors:
Communication:
- Try to listen carefully to what the person is saying, and give them plenty of encouragement.
- Allow the person to describe what help they need and how it can be provided to them.
- Refrain from shouting or speaking unnaturally slowly.
- Make sure you have their full attention before you speak.
- For those with dementia, as the dementia progresses, the person will become less able to start a conversation, so you may have to take the initiative.
- Humour can help to bring you closer together, and is a great pressure valve. Try to laugh together about misunderstanding and mistakes, when and if appropriate – it can help .
- Communicate your care and affection by the tone of your voice and the touch of your hand, if appropriate.
Behaviour:
- Show respect.
- Be patient.
- Avoid being dismissive of the person’s concerns or requests.
Learn More
Learn more at Ontarios Seniors' Secretariat website
